At Curtains 2go our first priority is always the health and wellbeing of our customers, our people and the brands that work alongside us. As we all continue to adapt to the challenge of COVID-19 we’ve been continually monitoring and adjusting the way we work, with wellbeing and safety front of mind.
If you have already placed an order and want to check its progress, you can use our order tracking facility here.
All our factories have now safely reopened their doors
Our sampling service is continuing to dispatch your samples same day first class
Contactless delivery for yours and the drivers safety
Well before the lockdown many of our staff moved to home working, we have so many colleagues in Customer Service this was the only way we could guarantee safety. We are and will continue to support you on all enquiries and orders via email. Enquiry levels are particularly high at the moment, so it may take us a little while longer to get back to you. We’re responding to all emails in date order, so please don’t worry, our lovely customer service team will get to your enquiry as soon as they possibly can.
In the meantime, you might be able to find the answer you were looking for in our 'My Order' section here.
Our free sample service continues to dispatch all orders the same day, sent First Class.
All of our factories are now safely up and running. Some areas of manufacturing are operating with fewer staff to protect employees, so certain products currently have slightly longer lead times, but we are doing our absolute best to keep our dispatch dates accurate. If we could ask one favour it would be for your patience and kindness, couriers and postal services are under increased pressure.
We will continue to update this page as and when we have further updates.
Take care and stay safe,
The Curtains 2go Team